Stages/Order Process
You selects the products you wish to buy by placing them in the “Shopping Cart”. If you want to remove a product, you may select the “Delete” icon before completing the order. Then, you select the shipping address of the products, select the icon “I have read and accepted the General Terms and Conditions” and complete the order by selecting the icon “Complete Purchase”. Then, you select the “Payment” icon and one of the ways in which you wishe to make payment.
In particular, payment shall be made in the following ways:
– Cash on delivery (available only for orders within Greece)
– By debit, credit or prepaid card
– By bank transfer (available within the EU)
We taken all appropriate technical and organizational measures to ensure the security of electronic transactions and the confidentiality of the data it registers. In particular, electronic transactions are carried out in the secure environment of Worldline.
After the successful execution of the above procedure, you will receive an e-mail confirmation of the order to the e-mail address you provided. In case you have not received the e-mail confirming the order, check the Spam/Junk folder, otherwise contact us at info@forkcat.com so that a repeat e-mail can be sent.
The order is processed within four (4) working days at the latest. For products that are already available, it is ready for dispatch within two (2) to five (5) working days from the date of its processing.
Products are shipped through ELTA, ACS or Box Now within Greece and ELTA or ACS to other locations, as chosen by you at check out.
From the moment you receive your order, the risk of loss or damage is transferred to you.
Should you detect an error in the order that has already been placed, contact us as soon as you become aware of the error, in order to modify or cancel the order. Cancellation is possible only if the products have not yet been sent.